Frequently Asked Questions
Answers, documented
What is a COA?
A Certificate of Analysis is the third-party laboratory report documenting a batch’s identity and purity. Every batch is issued a COA, available on the product page and the verification portal.
How do I verify a batch?
Enter the batch or lot number on the Verify COAs page, or contact support, to retrieve its Certificate of Analysis and verification status.
How are products packaged?
In secure, labeled, tamper-evident containers prepared for safe transit, each referencing its batch and lot identifiers.
What is the fulfillment timeline?
Orders are processed from California fulfillment; in-stock items are typically prepared within 1–2 business days with tracking provided.